From advice to action.

We’re there for you at every stage.

We want it to be easy to work with us, so we offer multiple levels of services and packages, from lightweight advisory where we help your team make the best decisions and chart the right technical, sales, or operational path or we can step in and act as your COO, CTO, or CRO (or all three) and get you the results you need as fast as possible. We’ve also made it easy to get started. Our Terms of Service cover an NDA, liability, and work product assignment.

Advisory Packages

Getting Started (Typically 4 weeks) - Perfect for the company who needs the hard questions answered as they get started. What apps should I use in Shopify? How do I pick a fulfillment partner? How do I hire someone to run operations? When it comes to ecommerce, we’ve launched stores, selected fulfillment partners and negotiated transportation contracts, and much, much more.

Up and Running (Typically 12 weeks) - The market is ready for your idea and you need to get moving fast, but there’s so much to do. Where do you even start and how do you bring your product to the people who want it without getting yourself in trouble later on. Trust us, we’ve made mistakes in the past. We can help you avoid the ones we made and help you hire the right people to get the job done.

Ongoing - Whether you’ve got investors or you’ve bootstrapped your business, it’s good to have someone who’s been in your shoes before and can point you in the right direction. Be that technology selection or operational efficiency, we’ll give you a real opinion rooted in 20+ years of experience.

Fractional CTO / COO/ CRO Services

Our Fractional CTO/COO/CRO Services are designed simply. We step in when you need someone who has built companies before to get you to the next stage of growth or efficiency. This usually takes the form of a 3-6 month engagement with either Patrick, Chris, or Melissa or all three of us. We’ll work with your leadership teams, engineering teams, and supply chain teams to define success, define a roadmap, hire a world class team, and guide them as they execute on that roadmap. That’s it. Our job is to make your retail, fulfillment, or SAAS business successful.

Schedule a 30-minute meeting with Patrick and Chris. We’ll figure out how we can help you achieve your goals.

From our Clients

  • "Working with OpTech has leveled up our company, our teams, and my career. When we started working together, it was clear that Chris and Patrick's domain expertise would help us short cut our product and technical roadmap by multiple quarters. After reviewing our operations, plans for managing inventory, fulfillment, and procurement, they coached us through multiple potential pitfalls in our strategy and plans to scale. As an engineering leader, I've sincerely appreciated Chris's technical and leadership coaching, as well as his patient, low ego, high empathy approach to aligning our team towards the ideal architecture to support our growing ecommerce business. He helped to bring clarity to our vision, and encouraged us to think through problems we didn't know we'd have. Their friendly banter will always be welcome at OpenStore, and the mentorship we've received along the way will not soon be forgotten."

    Andrew Foong, Head of Back Office Engineering @ Open Store

  • "Working with The OpTech Group has been a game-changer for our business. Their visionary approach to Supply Chain and Technology allowed us to tackle challenges head-on and achieve tangible results. From the outset, they demonstrated a deep understanding of our needs, meticulously crafting a strategy that aligned well with our goals. Patrick and Chris' commitment to excellence was evident at every step of the process. The OpTech Group's support ensured a seamless transition as we hired and built our team and established a supply chain and technology-aligned vision. I recommend The OpTech Group to any organization looking to elevate their technology and supply chain capabilities."

    David Reifschneider, Head of Supply Chain @ OpenStore.